Privacy Policy for MODE Campus and Affiliated Brands

Effective Date: January 01, 2026

1. Introduction

Welcome to MODE Campus. This Privacy Policy outlines how MODE Campus and its affiliated brands—including MODE, Liberty Launch Academy, Rock School NW, Stateline Speedway, Color Me Radd, Lantern Festival, Sparks Weekend, and any other affiliated entities (collectively referred to as "we," "us," or "our")—collect, use, disclose, and protect your personal information. By engaging with our services, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information to provide and improve our services, communicate with you, and comply with legal obligations. The types of information we collect include:

• Personal Identifiers: Name, address, email address, phone number, and other contact details.

• Demographic Information: Age, gender, and preferences.

• Transaction Information: Records of services requested or purchased.

• Usage Data: Information about how you interact with our websites, applications, and services.

• App-Generated Data: Data collected through third-party software apps, including Kenko (Bookee), Optix, Hint Health, Opus1, and SquarePOS, to enhance your experience and ensure operational efficiency.

• Safety and Regulation Information: Aggregated data used to relay safety updates, regulatory compliance information, and emergency notices for the MODE Campus community.

3. How We Use Your Information

Your personal information is used for various purposes, including:

• Service Delivery: To process your requests, manage your accounts, and provide our services.

• Communication: To send administrative information, respond to inquiries, and provide customer support.

• Campus Updates and Safety Notifications: To aggregate data from software apps (Kenko, Optix, Hint Health, Opus1, SquarePOS) to deliver real-time updates about MODE Campus operations, safety protocols, and regulatory requirements.

• Marketing: To inform you about our services, promotions, and events across our family of brands. When you sign up for any of our services, you are automatically enrolled in the MODE ecosystem, receiving communications from all affiliated brands.

• Improvement: To analyze data for improving our services, developing new features, and enhancing user experience.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We may share your personal information in the following circumstances:

• Affiliated Brands: With our family of brands for operational purposes and to provide a seamless experience across our services. This sharing excludes mobile phone numbers and SMS opt-in and consent data, which are never shared for marketing purposes (see "SMS / Text Messaging").

• Software Providers: With third-party apps such as Kenko (Bookee), Optix, Hint Health, Opus1, and SquarePOS, to manage bookings, payments, memberships, and health-related services.

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.

• Legal Obligations: When required by law or to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

5. Your Choices and Rights

• Marketing Communications: You may opt out of receiving marketing emails by following the unsubscribe instructions included in each email or by contacting us directly.

• Access and Correction: You have the right to access and correct your personal information.

• Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We are committed to protecting consumer data and limiting its disclosure. Your data will not be sold, shared, or transferred to external organizations, except where disclosure is strictly necessary to provide requested services or support related business operations.

Protection Against Unauthorized Access, Use, or Disclosure
We maintain reasonable administrative, technical, and organizational safeguards designed to prevent unauthorized access to, use of, or disclosure of user data. Access to user data is limited to authorized personnel who need it to perform their responsibilities. Employees, contractors, and service providers who may access user data are required to protect its confidentiality and handle it in accordance with applicable privacy and security requirements. We apply internal controls and security practices intended to reduce the risk of misuse, improper disclosure, alteration, or unauthorized access. Any permitted service providers handling user data on our behalf are expected to maintain appropriate confidentiality and security protections.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.

9.  SMS / Text Messaging

By providing your mobile number and opting in, you agree to receive SMS text messages from MODE (Mode Holdings, LLC), including customer care messages and account notification messages. Message frequency may vary; on average 1–2 messages per month. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, transferred, or shared with any third parties, excluding vendors and aggregators who provide the text-messaging services on our behalf and only for the purpose of delivering those messages. All sharing of personal information described elsewhere in this policy excludes mobile phone numbers and SMS opt-in and consent data.

You can opt out at any time by replying STOP to any message. Reply HELP for help, call us at (509) 255-3734, or email memberships@findyourmode.com with any questions about our SMS practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MODE Campus
2110 N Molter Rd
Liberty Lake, WA 99019
Phone: (509) 255-3734
Email: memberships@findyourmode.com